TAKATA Airbag Inflator Recall

Dear Valued Mercedes-Benz Owner,

The automotive industry is facing an unprecedented challenge with respect to the recall of Takata airbags. As you probably know, the National Highway Traffic Safety Association (NHTSA) has made the determination that millions of Takata airbags are potentially defective and the inflators in these airbags, if defective, could explode causing injury or even death. Mercedes-Benz uses these driver-side Takata airbags in many of its vehicles and, while we have not seen any related incidents in our vehicles, given NHTSA’s determination that a safety risk exists, we are recalling Mercedes-Benz vehicles which use the affected airbags. Your safety and peace of mind are our top priority.

Given the sheer size of the total affected vehicle population, NHTSA is making determinations as to when and to whom available airbags are allocated under their Coordinated Remedy Program. This means that we are subject to parts availability constraints as we seek to bring Mercedes-Benz vehicles back to our dealerships to have these airbags replaced. This is not a desirable situation but it is one over which we have little control.

We ask for your patience as we work through these logistics. You have our assurance that we are bringing every resource to bear in order to address this issue so as to effect a remedy and minimize the inconvenience to you.

 takata airbag

We will keep this page updated with information as it becomes available and will, of course, inform you individually as the parts become available.

Should you need additional assistance, please visit www.mbusa.com, and use the “Email/Write” section under Customer Support, or call 1-877-496-3691.

Once again, we sincerely regret any disruption or inconvenience this situation may have caused and ask for your understanding and your patience as we address this issue.

Dietmar Exler
President and CEO
Mercedes-Benz USA, LLC

How does a customer know whether their vehicle is affected by the recall?

Any customers who are potentially affected will be mailed an interim letter in April. Until they receive the letter, they can check if their vehicle is affected by entering their VIN into the following site: http://www.mbusa.com/mercedes/recall

Daimler AG was informed that Takata submitted a “Defect Information Report” to NHTSA in the US on January 25, 2016, reporting a potential safety defect for SDI and PSDI-5 airbag inflators. Takata’s investigation of affected inflators to date indicates that exposure to certain environmental conditions (several years of exposure to persistent conditions of high absolute humidity), could lead to over-aggressive combustion in the event of a driver’s-side air bag deployment.

In a crash where the air bag system deploys, the air bag inflator housing may rupture. In the event of an inflator rupture, metal fragments could pass through the air bag material, which may result in injury or death to vehicle occupants. To date, we are not aware of any instances of ruptured inflators in Mercedes-Benz vehicles.

What are the ranges for the individual model lines?

M-Class
ML 320 Diesel (MY2009-2010)
ML 350 (MY2009-2011)
ML 450 HYBRID (MY2010-2011)
ML 550 (MY2009-2011)
ML 63 AMG® (MY2009-2011)
E-Class
E 350 (MY2010-2011)
E 550 (MY2010-2011)
E 63 AMG® (MY2010-2011)
GLK
GLK 350 (MY2010-2012)

 

GL-Class
GL 320 Diesel (MY2009-2010)
GL 350 Diesel (MY2011-2012)
GL 450 (MY2009-2012)
GL 550 (MY2009-2012)
R-Class
R 320 Diesel (MY2009-2010)
R 350 (MY2009-2012)
SLS
SLS (MY2011-2014)

 

SLK
SLK 280 (MY2007-2008)
SLK 350 (MY2007-2008)
SLK 55 AMG® (MY2007-2008)
C-Class
C 230 (MY2005-2007)
C 300 (MY2008-2011)
C 320 (MY2005)
C 350 (MY2006-2011)
C 63 AMG® (MY2009-2011)

 

Contact Us

Sears Imported Autos, Inc. is located at: 13500 Wayzata Blvd • Minnetonka, MN 55305
Saved
Saved Vehicles ×

SAVED VEHICLES

You don't have any saved vehicles!

Look for this link on your favorites:

Save

Once you've saved some vehicles, you can view them here at any time.

Contact
Contact Us ×

(888) 580-8791

Call Now

13500 Wayzata Blvd • Minnetonka, MN 55305

Get Directions

Today's Hours:

Open Today! Sales: 9am-5:30pm

Open Today! Service: 8am-4pm

Open Today! Parts: 8am-4pm

Sears Imported Autos, Inc.

13500 Wayzata Blvd Minnetonka, MN

Phone: (888) 580-8791

https://goo.gl/maps/aSML5xkLWhr

Parts

Phone: (952) 512-6555

13500 Wayzata Blvd Minnetonka, MN

Sales

Phone: (888) 580-8791

13500 Wayzata Blvd Minnetonka, MN

Service

Phone: (952) 512-6550

13500 Wayzata Blvd Minnetonka, MN

Service

Phone: (952) 512-6550

13500 Wayzata Blvd Minnetonka, MN

Body Shop

Phone: (952) 512-6565

13500 Wayzata Blvd Minnetonka, MN
44.972318 -93.449662
[schema type="organization" orgtype="LocalBusiness" url="www.searsimports.com" name="Sears Imported Autos, Inc." description="" street="13500 Wayzata Blvd" city="Minnetonka" state="MN" postalcode="55305" country="United States" email="matt.mahoney@searsimports.com" phone="(888) 580-8791" logo="https://www.searsimports.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png"]
Sears Imported Autos, Inc.
Sears Imported Autos, Inc.
13500 Wayzata Blvd
Minnetonka, MN, 55305 United States
(888) 580-8791
https://www.searsimports.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Sears Imported Autos, Inc. 44.972318, -93.449662.