Customer Testimonials
Endre Bacsa, is very nice, polite and they refer to him, as "The Old Man who is Hungarian. Ak for him and you will learn to say, Koszonom....Thank You!
Stopped by to look at a used Audi. Jeremy was incredibly helpful and professional through the entire process. He gave my teen a full demo on the car's features and made her feel incredibly welcomed and special. Would definitely go back!!
Thorough when it comes to presenting their cars. The prices are very competitive with minimal junk fees.
Great service great service great service great support great service great services great service great service great
Endre was friendly, knowledgable and easy to work with on a recent purchase. Smooth transaction-- I highly recommend.
Very good sales person, and nice location. The only problem I had was after I had left. It said I purchased a service contract which I don’t even live in the state so I do not remember that and the salesman did not go over the app which would’ve been nice but overall, a very great experience. The salesman was very knowledgeable. All the people were very friendly.
This is a very clean and elegant retail space. Pricing is in the average ballpark for the market. I wish they offered more for quick sales, like swag or service benefits.
Leasing my new car was, without question, the best car-buying experience I've ever had.
A huge thank you to **Sue Brink**, who was exceptional from the very beginning. She was attentive, responsive, incredibly knowledgeable, and made the entire process feel effortless. She kept me informed every step of the way, answered every question, and made sure everything moved quickly and seamlessly.
What really set this dealership apart was the experience they created. I had the opportunity to meet the owner, the head of sales, one of the sales managers, the finance manager, and the head of detailing. Every single ... Read More Google - Aug 5, 2026
Service takes a LONG time to “process” through. You can’t book online and request a loaner vehicle. Anything done is at least double, if not triple, the price anywhere else. BUT - it’s all done correctly!
Ben was so incredibly helpful, kind and accommodating with the purchase of my Audi Q8. I couldn’t have asked for a better experience.
We had such an incredible experience at Sears Auto! Ben made the entire process seamless from start to finish. Although I was initially hesitant about purchasing a vehicle out of state, the entire team made it an easy and stress-free experience. The exceptional customer service begins the moment you walk through the door.
While Ben wasn’t able to be there when I picked up my vehicle, Jeremy, Sarah, and Corbyn took excellent care of me and made the delivery just as enjoyable. This was my second car purchase in 13 years after retiring my beloved Mercedes C300, so it was ... Read More DealerRater - Aug 3, 2026
Outstanding experience at Sears Imported Auto. Special thanks to Boris. I had a unique situation and he patiently walked me through all of it over several phone calls. Very much enjoyed Boris and the dealership on the day I drove in from out of state to trade in my old car for the one I purchased. It was all very professional, efficient and friendly.
Sue is the absolute best. From our very first conversation to the moment I drove away in my new GLC she was incredibly knowledgeable, professional and someone I immediately trusted. The entire team works well and we had such a seamless and transparent process. Would highly recommend to anyone in the market for a Mercedes!
Our outback still runs thanks Jeremy
Boris was great to work with. Highly recommend him to anyone interested in a Mercedes. He made the whole process seamless and seems to enjoy what he does.
1st time purchase from this dealership. Professional friendly efficient great overall experience. Tony was my salesman, He was kind and concerned about the right car and right fit. Thank you all for a great experience!
Tony W and everyone at the dealership was great to work with everything was perfect.
I have purchased 2 vehicles at this dealership and love the personalized service and attention to detail. Endre and Nick were both great to work with. Nick remembered me and my previous vehicle purchase even though it was several years ago.
Jeremy and the team at Sears Imported Autos were an absolute pleasure to work with. I was searching for a very specific Mercedes, which required me to look well beyond my hometown in Pennsylvania. I found the perfect vehicle at Sears in Minnesota, and from the beginning, Jeremy made the entire process incredibly easy.
They provided detailed photos and videos, answered every question promptly, helped coordinate shipping, and offered honest guidance throughout the process. This was my first time purchasing a vehicle without seeing or driving it in person, so naturally, I had some anxiety. Jeremy’s responsiveness and attention ... Read More Google - Jul 29, 2026
BestSprinterdiesel RV service.
I am a first time customer, and I am highly impressed! The entire team at Sears Imported Autos is incredible. So knowledgeable, beyond helpful and made the process very smooth and easy. I strongly recommend bringing your vehicle here. They know their stuff. Thank you Al, the mechanics, and everyone who is a part of their team! I will be back!
Ben did an outstanding job! He had all the bases covered and made it a seamless experience. I wouldn't hesitate to buy my next car from Sears Imports. Look forward to working with Ben again in the future!
Sue and her entire team were truly great to work with on the purchase of our 26 AMG GLE 53. I would highly recommend her and her team to anyone looking to purchase a vehicle. They continue to support this sale with tech support and assistance. I would 100% work with Sue and her team in the future!
I appreciated the “no pressure “ approach from Sue, our sales, as we found the perfect car for my daughter.
Responsive to questions and excellent followup and expertise with finding vehicle and helping with leasing
Purchased a 2025 BMW M240i xDrive from Sears and had a great experience. Endre was honest, transparent, and patient throughout the entire process, addressing every question and concern without pressure. When I identified some cosmetic issues during my inspection he handled them professionally and put everything in writing, including a loaner vehicle for the follow-up appointment. Jennifer in finance was efficient and actually secured a better interest rate than I had already arranged through my own credit union, which genuinely surprised me. The whole transaction felt like dealing with people who actually care about getting it right rather than just ... Read More Google - Jul 19, 2026
I recently purchased a 2025 BMW M240i xDrive from Sears Imported Autos and couldn't be happier with the experience. From start to finish, Endre and Jennifer made what can often be a stressful process feel genuinely straightforward and transparent.
Endre was fantastic throughout the negotiation process. He was honest, responsive, and patient, communicating clearly even when we were working through some details via email rather than by phone. When a couple of cosmetic issues came up during my inspection, he addressed them directly and got everything committed in writing, including a loaner vehicle when I come back for the ... Read More DealerRater - Jul 19, 2026
We had an outstanding experience working with Sue at Sears! From start to finish, she went above and beyond to make our car-buying experience smooth, stress-free, and enjoyable.
What truly set Sue apart was her incredible dedication and customer service. She didn't just help us find the right vehicle—she even took the time to personally detail our car herself to make sure it was in perfect condition before we drove it home. That level of care and commitment is something you rarely see anymore, and it meant a great deal to us.
Sue is knowledgeable, professional, friendly, and ... Read More DealerRater - Jul 18, 2026
Endre was very sincere and accommodating, and we received a competitive offer for our trade-in.
I couldn’t be happier with how seamless my purchase was. Sue was the best car salesperson I have ever dealt with !
This dealership and Sue went to great lengths to make sure that I was happy
Gavin is very knowledgeable and helpful. Great personality with thorough follow-up. Good man. Called me several times to insure all was going well.
My mother and I went here to look at her a new Mercedes Benz. We made an appointment and came in and Endre helped us and made the process very easy and smooth. He is absolutely amazing! Thank you Endre for all your help!!
The dealership was fantastic with the help of Endre Bacsa. He was very knowledgeable and helpful throughout the process of getting the car. Thank you.
I just bought a E-class 300 Mercedes Benz from the Minnetonka sears imported dealership and work with Endre Bacsa. He was great and walk through the entire processed. He was great, very knowledgeable about the car and was with me every step of the way. Thank you Endre so much for the help. I love the car.
Endre and the entire staff at Sears were AWESOME to work with! They all were super friendly and professional, went above and beyond to help get my wife into her new vehicle. I would 100% recommend Endre and the staff at Sears to ANYONE looking for a new or used vehicle. They created a very happy customer and one that will be back in the future!
Worked with Andre, it was as easy as one could hope. He was very polite and flexible with our demands. Also, he accommodated all our questions and concerns with great professionalism. We will happily work with him again.
My experience purchasing a 2023 BMW X6 at sears Imports was an absolute pleasure. Mr Tony Williams went above and beyond to ensure a great experience purchasing the vehicle! Tony and the entire staff are amazing people! Thank you. Roger Kalina
Nick was responsive by contacting me when he was assigned to my file. We had a good discussion on what I was interested in buying and directed me accordingly to a vehicle that had just arrived. The sales process was professional with no pressure and the administrative process of trading my current Mercedes, transferring ownership and financing was handled efficiently.
Bought an auudi from Jeremy a couple of months ago. easy from start to finish
Tony was very welcoming and insightful with helping us buy new cars. We love our new cars!
Relaxed environment. See Nick McGovern he helped us out with no pressure and no crap. Thanks Nick!
Well. Where do I start. If it weren’t for Endre I would be in a Lexus. His enthusiasm and cute accent win me over every time. He is always looking out for my best interest.
Endre is very professional and easy to work with. Friendly and answer questions with his expertise. Definetly look for him if you are in search of new car.
Endre Help me to buy my dream car great service Thank You
Boris was amazing! He didn’t push me too hard on anything I didn’t want to do and really respected my decisions, he was so helpful and even came in work early to help me out! Great guy and great car!!
Boris was very knowledgeable and helpful when helping us buy a car. He was not pushy at all and was very polite.
Boris treated me very well. Made the deal so easy for us. He made me want to come back and buy more cars.
Great service! Quick process, we love our car! Everything was in order and handled well.
Efficient and easy to work with. Made the purchase process a nice hassle free experience.
Sears, and SUE BRINK especially, are fantastic. Kind, professional, EASY to WORK WITH. Thanks Sue!
There were IT issues with MB financing software that added an extra 45 min to the transaction.
Great experience overall and looking forward to our next purchase. Thanks again for everything, Ben!
They fixed my car in a timely manner and it wasn't as expensive as I thought it was going to be..
Just purchased cars from Sears imports! We work with Boris! It was an awesome experience! Boris went above and beyond and made it a pleasant process ! Appreciate you, Boris!
I am so happy with recent Mercedes AMG CL55 buying experience with Borris at Sears Import. I am really impressed with Borris professionalism and the way he went above and beyond about our car trade is absolutely phenomenal. Borris attitude towards customer first is really pleasant. Borris is so responsive and respectful about any questions and he responds to any text within 5 minutes. I would refer Borris to anyone and I consider my next purchase with Borris.
Boris was very professional and everything was done in a timely manner.. from start to finish.. I have no complaints, looking forward to future deals. Thank you!!!
This dealership is very friendly, easy to work with and has great vehicles. The buying process was straightforward and easy to navigate.
Great job. I love my new car. Thank you.I will see you again!Leo
Did not end up buying a car from here but Gavin, was exceptional. He took time after work hours to assist me in the buying process and was swift in collecting all critical information regarding the car. Will be buying an AMG from this location in the near future. Thanks Gavin for your efforts, cant wait to come back.
Tony was helpful with my questions and providing good info, and patient with my timeline. I recommend Tony and Sears Imports!
Sue made buying our new car easy and enjoyable. She was very efficient and knowledgeable. I would highly recommend her to friends and family!
I can't express enough how fantastic of an experience it was purchasing my vehicle from Hannah Naegele. She was extremely knowledgeable and courteous, and very responsive when I had questions. She was a pleasure to work with and made the entire process easy and stress-free. I highly recommend her to anyone considering purchasing a vehicle through Sears Imports.
Another great experience with Sue Brink at Sears Imported Autos! Sue was knowledgeable, attentive, and made the entire process easy from start to finish. The finance department is always pleasant, pays attention to the details, and gets you in and out quickly. I truly appreciate the outstanding customer care. Best of all, I’m loving my new car! Highly recommend Sue Brink!
" Boris the Best" We have bought cars from him for 10 years+ and the experience has always been great! Boris was very helpful,friendly,knowledgeable and answered all our questions in a very informative manner! We felt like he really wanted to help us find the best deal possible and also goes above and beyond to make sure that we are well takes care of.We would recommend Boris to anyone thinking about buying a venicle from Sears Imports
Endre Bacsa was amazing! This is the 22nd car through him.
Friendly, courteous, respectful people and service. Tony was especially helpful and knowledgeable about the car I bought.
Sears auto imports was fantastic to work with! After visiting many luxury dealers around the Twin Cities area, Sears was extremely welcoming and attentive to what I was looking for!
Great Dealership from ownership, management sales and service. Special call out to Sue Brink who handled the sale process with knowledge and professionalism Good listener and adaptable to different types of buyers . Thanks Sue
From start to finish I can honestly say that buying a vehicle from Sears was a pleasure! All the employee's, Endre was our salesman, we met were helpful, friendly and interested in us having a great experience. Well done Sears!
Working with Jeremy at Sears Minnetonka was fantastic I was looking for a specific car with certain features and he went completely above and beyond to find exactly what I wanted. His communication was top-notch throughout the entire process. If you want a stress free buying experience, he is the person to see.
Outstanding Sales Process: Starting with Endre B. in selecting a new M-B, finalizing the paper work & registration with Justin H. and ending with the delivery orientation with Corbyn A. the whole end-to end sales experience was terrific - professional, attention to detail, and personal. Gregory G. Hudson WI
Ben did a awesome job, he listened to our needs and showed us the vehicle that would work for those needs
I came in looking for some new options for my daily driver. Jeremy was very knowledgeable about, which cars fit my price point. Absolutely amazing experience
Ben was incredibly helpful and knowledgeable. It was great working with him. A great experience!
Working with Sue and the rest of the team was a great experience! She was patient and answered all of my questions. I would highly recommend working with her.
The dealership was clean and polished, the people there were extremely friendly and helpful, and went above and beyond to ensure customer satisfaction to the utmost.
I recently purchased a BMW X7 and had an excellent experience working with Hannah. She was knowledgeable, responsive, and made the entire process smooth and stress-free. She took the time to answer all of my questions and helped me find the perfect vehicle for my needs. I couldn’t be happier with my X7 and the level of customer service I received. Highly recommend asking for Hannah if you’re in the market for a vehicle!
Tony made my car buying experience one of the best I’ve had. He was extremely kind, patient, and easy to work with throughout the entire process. I traded in my vehicle and even though it needed brand new tires and a new windshield, they still honored the original trade value for me, which I truly appreciated. I ended up purchasing a Mazda and I absolutely love it — the car is beautiful and my kids love it too.
I also really appreciated that Tony followed up afterward to check in on how everything was going. I did have an issue ... Read More DealerRater - May 27, 2026
Jeremy was knowledgeable, courteous and prompt in his approach. Went out of the way to try to get the best price available.
The process of buying my new Mercedes was smooth and easy. I would recommend them to anyone.
I had an excellent experience working with Hannah. From the moment I walked in, she was professional, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and never made me feel pressured into making a decision.
Endre created the best car buying experience I've had in 40 years of buying cars. His vehicle knowledge and no pressure approach made it easy to feel good about our purchase.
I thoroughly enjoyed working with Sears. Gavin Rupp was professional, patient, and always looked out for my best interests. He offered excellent advice regarding the choice of my car. Without hesitation, I would recommend him to my contacts.
I had the pleasure of working with Hannah. She’s so knowledgeable and was able to get me exactly what I wanted. I’m super happy with my car and the service Hannah provided me. Thank you Hannah!
It was a very pleasant experience buying a car .there was no hassle, everyone was courteous and prompt. I have been dealing with this dealership for a long time and have been very happy with them.
This dealership is fantastic! Whether or not you're looking for a Mercedes or any other type of car that they might have as a trade-in. Hannah went above and beyond any salesperson reaching out to me each time the financing fell through on a vehicle I was interested in. And she managed to get me in the vehicle! The manager Kent is also amazing if there's any sort of issues. He also goes above and beyond to make sure that you are well taken care of. The people inside the dealership are super nice, very courteous, and extremely ... Read More DealerRater - May 19, 2026
Sue was very friendly and helpful during my purchase ! I walked away happy and content with my purchase
I had a great experience working with Tony at Sear Imports when buying my car. He was knowledgeable, honest, and made the entire process smooth and stress-free. I highly recommend asking for Tony if you’re shopping for a car at Sear Imports!
This is my first Mercedes Benz experience and I could not have been more pleased. Tony was a delight to work with- helpful, knowledgeable, and provided great service!
There’s not a better car dealership than Sears, I won’t get a car anywhere else!!!
I am unable to speak for the dealership as a whole, but what I can speak to is the people that I directly worked with, Nick M. and Jennifer, and they were fantastic. Both were friendly, personable and knowledgeable, which made the car-buying experience easy and smooth.
Update: a rep reached out after I posted this review and we have agreed on a path to resolve this issue.
Great experience except for one detail…I never received the second key for the used vehicle I purchased. I was told that the vehicle had two keys, but when I arrived to pick up the vehicle, I was only given one key. When I asked, the salesman told me that he could not find the other key and would send it via mail when it was found. I never received the key. I followed up with a salesman, but ... Read More Google - May 14, 2026
Endre was great. Kent stepped up for a repair of a mysterious scuff mark that I saw on the vehicle after I had taken it home. Great dealership!
Overall very positive and friendly. They answered all our questions. Less negotiable on the price, which is the only negative experience.
Ben and Corbyn were both courteous, proficient and welcoming. My experience was very positive. I would recommend Sears to those looking for great service and of course, a great car!
Endre was great in the car buying process
Sue and the dealership staff was very pleasant and patient with us in helping us purchase our new GLE. We love it!
Boris was fantastic. He listened to what we were looking for in a car. Very knowledgeable about the cars answered all our questions.He is very calm and pleasant. No stress in making a deal. This is the second car that I bought from him. I will be buying all my cars from him.