Customer Testimonials
sue is very friendly and professional. She is also very patient in explaining everything. the purchase experience is great
I have worked with Sue Brink for my three most recent transactions and her knowledge, professionalism, candor, and client service always stand out as top notch. Every time I come into Sears and meet with Sue I know my experience will be excellent and she will help me find the best vehicle available.
Endre Is the person you want to talk to. Look for the man with all the awards. He mad us feel so welcomed and comfortable. He truly will find you the best deal and give you so many options that fit what YOU want and are looking for! He is not at all like those other car sales man that trick you. He really cares and wants the best for you. You wont regret sitting down at his table!
Great experience purchasing a new car at Sears Auto Imports. The whole buying process was simple and fun. The entire team from sales, financing and service was great to work with.
I love every bit of the visit. Definitely will be buying my next car here
Had a fantastic experience thanks to the people at Sears Imported Autos. Our salesman Nick recommended that we look at the car we ended up buying after talking with us a listening to what we wanted out of our car. We ended up buying from John Mulligan because Nick had to go away for training and the hand over and whole process couldn't have been smoother. John new exactly what we were looking for and didn't pressure us at all to buy. Thew same can be said about Justin Hagen in the finance department, no pressure, just informed ...
Great experience, everyone is very helpful without pressure. I couldn’t ask for a better vehicle purchasing experience.
Love buying from Sears Imports, consistently great service and smooth processes, appreciate the straightforward information.
Gene Kaganovsky, accompany our latest purchase at Sears. His professionalism, dedication, patience and friendly approach make this experience enjoyable and reassuring we did the right choice. I highly recommend Gene Kaganovsky, to anyone looking for positive car-buying experience .
We had a great experience buying our new car at Sears Imported Auto in Minnetonka. Gene was our sales person, and he was very knowledgeable about the car we were looking at and thoughtful in answering our many questions! The dealership was quite busy the day we visited, and he arranged a time for us to come back the following day, so we didn’t need to wait around for financing which was very much appreciated by us. When I came back in for financing it was quick and painless as the finance person made sure everything was ready to ...
We had very good service. Very willing to work with us on our trade in. We will purchase from Sears again.
Sue is the best! She truly cares about you, not just your wallet. She’s very knowledgeable and goes out of her way to help you making the best decision about all kinds of options you may or may not even realize. I can’t thank her enough for helping us buying a beautiful car and highly recommend her to everyone coming to Sears!
Excellent service and a great deal on the car of our dreams. I'm looking forward to working with Sears for all of our future car needs!
Fantastic experience with everyone at this dealership!!! Would definitely do business with them again. Thank you Sue!!
Just bought a Tesla from Endre and he was amazing. If you ever stop by this store make sure you ask for Endre and you will have an amazing experience.
Sue is fantastic. She understands her most important role is to be helpful. Very easy to work with. Would buy from her again.
Marvin and Justin in finance were very professional and easy to work with on our purchase.
Corbyn did a fantastic job helping us setup and configure the car application. Thank you kindly Corbyn.
Responsive and knowledgeable! Good inventory of vehicles. Staff very professional, helpful and eager to assist!
We contacted Sue Brink about a car we were interested in about 10 months ago. The car sold before we were able to come look at it. Sue asked us what specific thing we were looking for and she asked me if she could email or call me when they received a car that met our requirements. Sue emailed with cars that met our requirements. She was a pleasure to work with. She was patient with us as we changed our minds and understood that we were going to be taking our time with this decision. 100/10 recommend Sue Brink. When we ...
Great people to deal with! My second purchase from Sears, and would not hesitate to highly recommend them if you're in the market for a M-B vehicle (new or used)!
The service was fantastic-- we are so grateful to John for an exceptional experience. He went above and beyond for us throughout the sales process, and we completely enjoyed working with him. He was knowledgeable about our vehicle and helped us understand all of the great features it has. When we are in the market for another vehicle, he will definitely be the person we call!
It was a pleasure to work with Gene. He was well informed about the Mercedes line of vehicles, kept me in the know on stock and availability and always followed up with helpful information. I appreciated the way he took time to get to know me and which vehicle would satisfy my needs. I was very pleased and will continue to be a Sears customer.
We love John Mulligan! We've bought two cars from him and our experience both times has been amazing. Efficient, honest, and trustworthy.
Bought or second car from John Mulligan and we were in and out in no time. No frills, authentic, honest, and efficient. No run-around. Justin Hagen did our financing and he was great. Highly recommend!
Personnel is a real strong point. Very helpful in showing us the electronics of the new car.
John was very direct with the sales process and made everything simple. Overall, I got the car I wanted at the price point.
My lease ended and I chose to lease again. I worked with Sue Brink and she was great! Kept me updated on the car’s build and shipping info. Justin in finance made it easy. Corbin was patient and took me through all the details of the car.Will be back for my next car in 3 yrs.
John was terrific to work with, upfront honest about my trade in value. I went to another dealership to get a second opinion or offer but is was about the same as Sears, so I just went back to John and traded it in with him and Sears. All's Good !
If you want to buy a car with no pressure, professionalism, and from someone who knows a lot about Mercedes…. John is your man!!!! I was torn between the SUV that John had at his dealership and another make/model at another dealership. I went in, test drove the car and John helped me way out my options. He did it in a helpful, pleasant way. And when I finally made up my mind, he was very prompt at getting me the paperwork and getting me the beautiful vehicle! He even stayed late that day to do the paperwork after ...
John was on the ball! Paperwork was easy and concise. He had everything ready for me to walk in sign. He’s also very knowledgable and helped me make a solid choice!! My car is beautiful…. He had it all sparkly for pick up! It was overall a great experience!!!
Corbyn assisted with setting up my Mercedes me app. He provided quick, prompt and professional help.
Buying my first Benz with them was a great experience. Marvin had such patience with my indecisiveness and was very professional in the whole process. Along with the business manager, who helped seal the deal THAT day. Shortly after I got to work with Toby, Nic, and Corbyn on a new software issue my CLS was having and they were fantastic! Especially Toby, that man knows customer service!! Thank you everyone for such a wonderful experience.
Nick helped me order my dream car several months ago and followed up with phone calls to keep me informed about the ship date and when it should arrive at Sears. When I picked it up he was there to help every step of the way! He made the process a fun and easy experience. He’s very knowledgeable about the Mercedes brand. I’d buy another car from Nick at Sears Imports any day! Thanks Nick!
Boris went out his way to ensure I got my dream car. He was easy to work with!
We worked with Nick in purchasing our new GLE 350 and had a great experience. Nick is responsive and Sears Imports has fantastic customer service.
I worked with Toby (Service Advisor) and received excellent service and timely progress updates. Look forward to working with him/them in the future!
Boris is effective in attending to client’s needs and attentive to the details that elevate an experience from adequate to exceptional.
The buying experience with Boris at Sears AI was easy, fun, fair, and pressure free. Highly recommend!
Great service, very quick. We found the vehicle the day before and drove away about 2 hours after we discussed. Great transaction!
Very welcoming and attentive staff.It was easy to work with Sue Brink. She listened to our needs and went above and beyond expectations to deliver our request. I will recommend this dealership and Sue in particular to anyone who is in the market for a new mercedes .
John Mulligan at Sears Imported Autos did a great job of getting me into a very nice C-Class Benz. I will hope to work with John again!!
Sue at Sears Imports is knowledgeable, courteous, and very easy to work with. Love our new MB E450 wagon! Sears Imports has a great service department and staff, which brought us back as repeat customers.
Drove 6 hours from out of state to help my son purchase a vehicle from here. It was a little bit of a difficult transaction due to the us being out of town and the way the bank dispersed the funds. Iryna and Justin went above and beyond to make the deal happen. Not to mention holding the vehicle for over two weeks for the funds to arrive and us to make the trip to take delivery. Great experience all around!
Ben Grunewald and the entire Sears Autos team made the car buying experience seamless and efficient. Ben is tenacious and professional; I would definitely work with him again.
Sue Brink was such a smart, knowledgeable and kind person to deal with at Sears. We always ask for a female to help with the decision of purchasing a car. She was very patient working with us, as we don’t take buying a luxury car lightly. We want every base covered and she accomplished it all and then some. She was quite thorough and no surprises at the end. We will recommend her to everyone we can. Thank you for the great experience we had at Sears!
Nick was so amazing to work with! My Son was so happy when Nick walked him back to see his E400 with a big red bow on it!! The process was so smooth! Thank you so much!!
Just got a new car yesterday! Fantastic options and beautiful cars. If you need a great sales associate ask for Endre! Made the process easy and quick. Great customer service!
It was very relaxed enviroment with no pressure. Everything worked well. We have been coming back for 15 years.
Thank you John for your professionalism and timeliness. My wife and I truly appreciate your service. P.S. My wife truly love her new GLE350
Sears was a great dealership to work with. They were organized and personable from experience with website to walking in front doors. Sue was very professional, knowledgeable, and kind. She was communicative and helpful. I’d definitely recommend working with her, especially as a female shopper.
Sears Imports outstanding dealership everyone was so kind and courteous my salesman Boris the best can’t say enough about him and Jennifer Parker finance person great.
I had the best buying experience with Endre Bacsa and the rest of the Sears staff. They were extremely helpful and competitively priced. The whole car buying process of negotiating a price, financing the car, and picking it up was so smooth and quick. I have purchased from another Mercedes dealer in the twin cities, and buying experience with Endre and Sears was so much better!
Nick McGovern was extremely helpful from responding to my online search to meeting with him in person. Nick had vehicles ready for us to test drive and was patient and accommodating.
Loved working with Ben! He is so attentive and knowledgeable- He made my purchase experience so smooth! Thank you! Heidi
Gene was a pleasure to work with. Very knowledgeable and a great communicator throughout the entire process. We would recommend Gene to anybody. Thanks Gene!
John at Sears imports were helpful, communicative, and professional. He helped me find the car that was right for me in a non rushed manner. Would recommend him and the dealership to anyone looking for a car
Boris is so great, this is my second vehicle with him that we bought! He makes the deal happen & I highly recommend working with.
Sears and Boris Perelman did a fantastic job with my 2025 C Class lease. The entire process was easy and transparent, and Boris delivered an honest and fair transaction at a great price. Boris is a great person, both personally and professionally, and I would absolutely recommend him to friends and family.
Andre my sales person was great to work with! He made the car buying experience enjoyable! Very happy with my new car!!
Very smooth process for buying a car. I knew what I was looking for and didn’t feel pressured to take home something else. I enjoyed working with John and would return for my next vehicle!
Endre knocked it pit of the park! Thanks, Endre!
Ben was awesome, super helpful and reasonable with all of our needs
Always great working with Boris. He always seems to hit the nail on the head with what we are looking for!
John was great, even though I got there tiward the end of the day he was thorough, answered all my questions and ensured I was able to get out with the vehicle I wanted.
The entire process was efficient and friendly. When I picked up the vehicle, Corbyn explained in detail how the vehicle operated and answered all my questions.
John was very friendly and a pleasure to work with. The sales transaction was process in a very timely matter.
Marvin is very knowledgeable and kind. He provided many information and explained very well for the questions. THANK YOU!!!
Straight to business. Didint waste any time and was very quick. Not in a bad way though.
It’s okay customer service, different from person to person over on the dealer is OK
Great dealership very nice respectful and they made our time there very well spent. Extremely happy.
Boris was very knowledgeable about what would work best for what we wanted and had good ideas about structuring a deal that worked well for us.
Gene was knowledgable about my specific car, attentive to my questions, and not pushy at all. Great experience working with Gene and Sears Auto Imports in general. Highly recommend!
Everyone was great to work with! Boris was helpful and very knowledgeable. Even though I didn't buy a brand new car, I was treated like did. They made me feel special with a big bow on the car and a sign. I felt so welcomed into the Mercedes-Benz family.
Ben Grunewald was wonderful to work with. He patiently answered all of my questions, was down to earth and very knowledgeable and was just fun to talk to! I LOVE my New Mercedes GLC plug in Hybrid. I would 100% work with Ben again in the future- Thank you!
Boris provided the best customer service I have ever experienced. He took the time to listen to all of my concerns and thoroughly answered all of my questions. Unlike other salespeople, he never applied any pressure, making the entire process smooth and enjoyable. I highly recommend anyone visiting this Mercedes-Benz dealership to work with him.
They were efficient, knowledgeable, easy to work with, and client service minded. We love our new car.
excellent service and my service rep Steve T is awesome give me suggestions when i need options
John was able to find the right car for us when the one we came out to look at prove to be not a good fit. He searched high and low before he found it but he did.
This is our second purchase from this dealership. Friendly service providers who don't pressure to just close a sale.
Great customer service. They made it fast and easy to drive off in the car I wanted.
Very simple process and was great at helping me purchase my first car in the country.
I purchased a Mercedes CLS from sears imports. Boris answered all my questions and helped get a good deal
John was a great help to us in selecting and the purchase of our new car. The entire process was much simpler than we had anticipated thanks to his knowledge and professionalism.
Boris was just excelent, he is one of the best and more caring sales persons that I have known. He really cares about your well being and is not there just only to sell you a car. I would recommend him to anyone with no doubt
Boris was very friendly, welcoming and very knowledgeable. I have referred my friends looking for auto purchase to him.
Best car buying experience we have had to date. Kind, professional and passionate! Gene was the best. If you’re looking for great customer service and someone who loves their job and is extremely knowledgeable about vehicles, see Gene! He was the absolute greatest! We love our purchase and the smooth and no pressure process by all at Sears! We couldn’t not ask for a better experience! Thank you, Sears Team!
Overall great experience Easy great service great communication Stress free process from beginning to end Love the vehicle
This was the best experience I’ve ever encountered John was very helpful I even gotten approved soooo quick the best ever I really appreciate the help and I will always come to this dealership to do business with John
Process was easy and low pressure, John was friendly and knowledgeable. Was a great experience for us!
Wonderful staff! Made it quick and easy to drive off with the car I wanted.
We had a fantastic experience working with both Sue and Sears Imported Autos team on our recent purchase of a GLE. Sue went above and beyond to show us all of the options available and we ended up purchasing the vehicle she recommended to us. Sue is enthusiastic, professional and a delight to work with!!! Thanks for the amazing experience!!
I had been shopping several dealerships for a new car. Sears understood my specifications and were able to deliver exactly what I was looking for! I worked with Endre who communicated the progress finding my vehicle and what to expect. I cannot express how pleased I am working with Endre and associates !! Valerie Jones
Nick was great to work with - helpful, knowledgable, friendly, and experienced. I felt comfortable during the whole process and I never felt pressure or pushed to make a decision. I appreciate Nick and the team at Sears in helping me find a perfect match for me and I love my new car!
Gene was great to work with, friendly and up front. Felt comfortable with the whole process.
Thank you for a great experience at Sears! We are loving our new car. The purchase process was organized and efficient!
Great experience working with Sears. John was knowledgeable, friendly, and professional. I appreciate that John and the team respected my time. It was an efficient process.
My sales Endre is really helpful and responsive.
Passionate and exceptional knowledge of all brands and models, including EVs! Highly recommend this team. Very good pricing too.
Great experience working with Gene and the team at Sears. Definitely recommend buying from them.
