Customer Testimonials
Corbyn is a rockstar! He seamlessly helped me gain access to the Mercedes Benz app and remove the previous owner from my recently purchased vehicle. He answered all of my random technology questions about my car too! Thanks Corbyn.
Boris was a wonderful resource in our process of picking out a new car! We highly recommend working with him.
Buying a car at Sear’s from Gene was an exceptional customer experience. Finding a car that fit our needs and budget in a timely and professional and highly personalized manner was always his priority. Gene is trustworthy and genuinely cares about making sure you’re making the right choice in buying a car..
It was a great working with Nick and the team at Sears. Everyone wants you to have a great experience.
Fantastic experience with Endre.
We really enjoyed the no-pressure purchasing experience at Sears Imported Autos with Gene. Gene was able to guide us to the care most suited to our needs and desires and was always able to answer our questions. The training during pickup was provided by Corbin. He is friendly, knowledgeable, and extremely patient. We highly recommend Sears Imported Autos.
I went to this Mercedes Benz store on 5th december and bought the Mercedes Benz GLE the next day on 6th Dec and all the credit goes to Mr. Ben, a wonderful salesman who made all the necessary arrangements for me to make the purchase. I would definitely recommend everyone to look for Ben for his exceptional service at this store and if I again go to the store for another purchase, Ben would definitely be my go to person. Thank you Sears Imported Autos and Ben Grunewald for the service.
Sue made the process easy and comfortable. I would recommend in the future. Thanks Sue!
Gene was great to work with on the purchase of a new to us used Volvo, very familiar with the product, communicated well on deal and car status and follow up.
Exceptional Service and a Stellar Car-Buying Experience! I recently purchased a Mercedes, and while the car itself is a masterpiece of luxury and performance, the real highlight of my experience was working with Endre. From the moment I walked into the dealership, Endre made the entire process feel effortless and enjoyable. He was incredibly knowledgeable about every model and feature, patiently answering all my questions (and trust me, I had a lot). He took the time to understand my needs and preferences, guiding me toward the perfect car without any pressure. His professionalism and genuine enthusiasm for the brand made ...
I recently worked with Gene at Mercedes-Benz, and my experience was truly exceptional. From my very first visit a couple of months ago, Gene provided a wealth of information about the car I was interested in buying. As someone who loves to communicate but doesn’t know much about cars, I was initially hesitant. However, Gene turned the entire process into an educational and empowering experience. He was incredibly non-judgmental and made me feel safe and comfortable. His professionalism was remarkable, and I could immediately sense that he wasn’t just focused on making a sale. I never felt pressured; ...
Sue offered choices based on our interests, and made this car the easiest and most rewarding purchase in our car buying experiences!
Gene gave us great service and on top of that was very personable and easy to work with. It felt stress free and overall we had a great experience with Gene and Sears Autos. He made sure we drove away with our car feeling confident we would love it! Thank you!
From the moment we contacted Sue, she was so cheerful and willing to help us get the car we wanted. I love how she explained everything I needed to know about our choices which led us to this beauty. Thank you so much Sue, I hope to contact you in future.
Professional and customer service oriented dealership. Purchasing a vehicle was an uncomplicated/straightforward experience. Sears also followed up on several occasions to make sure we were fully satisfied with our car.
Gene provided outstanding service on the purchase of my vehicle. He was very responsive, knowledgeable and easy to work with. I will definitely buy from Gene and Sears again!
Sears is very clean, approachable, and professional dealership. I found them to be timely in their communication and personable.
Boris is 10/10. We would strongly recommend working with him on your next purchase.
Outstanding customer service process was very easy and convenient top class hassle free and very quick
It’s very important as a car consumer to feel like we are being treated with honesty and integrity. We have felt this way in working with Boris. He has been knowledgeable and and very responsive. We’ve also appreciated his patience and personable nature.
This is my 3rd purchase from sears our sales man Marvin is the best very professional and makes u feel very comfortable during the sales process..great dealer ship .SEARS *****TOP NOTCH DEALER 👍
I would definitely recommend you guys to any people I know they’re looking to purchase a car
Always felt i was well taken care of. Staff very friendly Steve does a good job. Matt is a pro at what he does. Boris is quite the salesman , Jennifer in Finance is a pro. Boris is very attentive to details and will be buying my next Mercedes from him.!!
The store is very nice filled with people who care. Boris is a superb salesman who knows his products very well.
Nick was kind, professional and knowledgeable. I had a great sales experience with him, and would recommend others come to Sears
I bought a new BMW M4 2 months ago. I was very pleased with the way they treated me at BMW from my first phone call to the purchase of the new car. I have bought many new cars in my life and that experience was the best. When I decided to buy a new AMG GLE, I was very lucky to meet Boris. He is a phenomenal person who I will be very happy to recommend to any of my friends who decide to buy a car. Everything so nice that we had when buying a car in the past ...
I and my wife Chloe were looking for a vehicle to replace her Lexus RWD GS350. Boris was amazing, he helped us with my wife’s new favorite 2025 GLC300. We’ll come back to Sears and Boris again!
Gene was fabulous, patient and flexible while helping us purchase our new GLC. My husband was so impressed with Gene he plans to come back to upgrade his current MB. The whole team was great! We always feel like VIP’s when we walk in the door.
I had a great car shopping experience. Boris helped me to find a car I love and was knowledgeable about all of the vehicles as I narrowed my search. The team walked me through the vehicle options and features - and made it a fun process. Kudos! Top notch service across the board.
Ben was fantastic to work with and I would highly recommend him to anyone with an upcoming car purchase!
Dealership seems to be very intent on providing top notch service so the consumer has a premium car buying experience.
Had the most memorable car buying experience with John Mulligan today. He listens, doesn’t haggle or pressure you, is genuine and gives beyond a Mercedes Benz level of customer service! I loved doing business with him and hope he’s always there for years to come so I can go straight to him. He put in the push to start button himself even when I said it’s ok he wouldn’t take no for an answer, he made certain the car was detailed to perfection, and fueled, went over the app and vehicle features in a very down ...
I always have a very good experience at the dealership from the time I walk in. The staff is friendly and helpful. The service department is also the easiest to work with and is thorough with the walkthrough videos etc.
Second time buying a car with them, and it is always a pleasure to make business with them. The best customer service, the cars are top-notch and they have the best snacks if you shopping for a while. Having a bow on your car is the cherry on top.
Definitely doing business w/Borris again! Responsive and courteous. Not to mention dealership is fairly pricing their vehicles.
The dealership was very professional, sales staff had good attention to detail with proactive communication. The entire buying experience was easy and not bogged down with tons of paperwork or up sell offers.
We have been a long time client and my son Tyler just purchased his first car. Endre is always helpful even during a busy day! Thanks Endre!
Great experience. Bought our new elegant Mercedes C300 a couple weeks ago at Sears Imports. Boris was our salesperson - a real pro - easy to work with, friendly, and knowledgeable. Everyone at Sears was friendly and helpful and the sales process from beginning to end was smooth and enjoyable. It really comes through that Sears Imports takes pride in what they do and makes sure the customer has a special experience. Shout outs to Nick the sales manager who was efficient and professional, Justin who took good care of the paperwork, and Corbyn who helped us get comfortable with ...
Great experience with the sales person and staff I give them a 10 John was great at listening to my needs and executed with the great car for me
John was very helpful super polite he listened to my concerns and he executed with a great car for me
Gene was so helpful when getting my first car! He made the process easy and fun. I’d definitely recommend Sears Imported Auto!
Sue provided an exceptional car-buying experience for my husband and me, especially considering our hectic schedule and the challenge of bringing along an 8-year-old. From the moment we arrived, she took everything in stride, making the process remarkably easy and enjoyable. Sue's approach was refreshingly low-pressure, allowing us to explore our options without feeling rushed. Her personable and relatable demeanor made it easy to connect with her, which significantly enhanced our experience. What truly stood out was the dedication of the entire team. On a late Friday afternoon, they came together to ensure that our car was ready for ...
I came in to get at a GLS 63 for my wife and while I was there I saw a 2024 G and told Nick McGovern (somewhat jokingly) that I should buy a 2025 G63 for myself. He said he would call me when they were able to order one. A few weeks later he called me up and asked me if I wanted it so ended up moving forward. No questions asked - sent me the configuration guide and put me down for one of the allocations. Car came in looking great - very fun to drive. I will definitely be buying ...
This was the best experience we have had purchasing a vehicle. John is great, very helpful and made everything go smoothly. Everyone was so friendly. Very happy we purchased our GLS 450 at Sears Imported Auto
This is my second car bought from Sears, and first Mercedes. I truly had the best experience with Sue. I never felt pressured, and I felt like she really listened to what mattered to me (specifically, a safe car that fit a car seat!) I LOVE my car, and don't anticipate needing a new one for quite some time, but when I do, I'm going back to Sue!
Nick was extremely responsive to my initial request and very knowledgeable of everything related to the car I was looking at. He was very professional and a joy to work with. I would highly recommend Nick to anyone looking for a Mercedes.
Ben made the car buying process extremely comfortable. He made us feel welcomed and I have confidence that I can rely on the Subaru he helped us find for years to come.
Endre was great to work with! As a busy college student, he was able to work around my schedule and help me through the whole purchasing process! He was transparent and easy to work with!
Ben was great, and the buying experience was terrific. From the hostess to the end it was top notch. Felt welcome and comfortable through the entire process. Thanks again.
The dealership was easy to work with and made our experience efficient and hassle free.
The dealership was very nice and sue was very helpful and helped me get a great car.
John was great to work with and understood our needs and did a great job facilitating our purchase! Thanks John
Had a great experience with Gene. Very knowledgeable and professional.
We came to buy a new GLB 250. John Mulligan was our sales professional. Jason Hendricks handled the financing. It was a wonderful experience from start to finish. There was no pressure at any time. All our options were laid out for us with ease. It was great to have no stress during the car buying process. I would highly recommend this dealer.
Gene was fantastic to work with. He listened to what we were looking for and didn’t try to sell us on something else. Would love to work with him again.
Ben was absolutely amazing. My wife and I wanted to see a vehicle on the weekend but we thought it was getting too late in the day to see vehicles. We seen a vehicle we liked at Sears Imports. We then gave Sears Imports a call and Ben answered. I asked Ben what time they closed and if we have time to see and test drive the vehicle. He told us he wanted to make sure the vehicle was in the lot before we came down to see it, so he didn't waste our time and yes he said ...
A lovely facility with absolutely top-notch staff and service. Amazing appitizers at events.
Endre was the absolute best to work with! He helped us pick the car and everything was clear, transparent, and moved quickly (which we wanted). I’m thrilled with the purchase and will certainly be going back to see Endre for the next one too!
Recently purchased new vehicle for my wife, worked with Endre and had an amazing experience. Highly recommend them.
Gene was very easy to work with and could answer all my questions efficiently. The entire staff was professional and patient from start to finish which is why I bought my business back to Mercedes
Best Mercedes dealership in town. Representatives are great, no pressure. Second mercedes bought. And bought it for my daughter. Third one soon! Gene was great, recommend him!
Sears Imports never fails to deliver! At every level the staff is professional, knowledgeable, and so easy to work with. Sue is particularly fantastic with her extensive product knowledge. She is fun to work with, is a great communicator all through the selection and purchasing process, and works hard to ensure we get the perfect vehicle every time!
We enjoyed working with Gene. He made our car buying experience very pleasant. We would highly recommend Gene, and Sears Autos to others.
John was easy to work with, we were able to get the car we wanted and have things processed in time.
It was a pleasure working with Sue! She was wonderful with details and in keeping in touch! We would highly recommend Sears and Sue to friends and family!!
Great service, John made the whole process run smoothly and answered all our questions- would definitely recommend to others.
John made the car buying experience easy and a pleasure. Everyone at the dealership was friendly and helpful. This was the best car buying experience we have ever had.
Sears makes the car buying process seamless and personable. They go above and beyond when it comes to customer service. Nick and Sue are incredibly helpful and kind. I love my car!
Gene made buying this car the easiest purchase I've ever made! He was very patient helping me learn about my new car and a great teacher. Would highly recommend buying a car from him. /
Great service. John is knowledgeable snd friendly. I really appreciate the smooth transaction. Thank you
Boris was courteous and friendly and most importantly made us feel comfortable by answering our questions honestly and completely. The entire experience was and continues to be exceptional. We would definitely recommend Boris and Sears to our friends.
Highly recommend!!! Great experience! Endre is the best! We’ve bought many cars from him and couldn’t be happier!
Endre is the best! He helped us with several cars over the years! Highly recommend him and the Sears team!
Boris did a great job throughout the entire process. We were looking for a new car, and he answered all our questions while we were at the dealership and then followed up as needed to wrap up the details. He and the team made the process enjoyable, professional, and efficient..
Boris is outstanding- this is our 2nd vehicle purchase in 6 months Over $325,000 in transactions purchase. He is well trusted, and hard working- and it’s an honor to call him our friend
Ben was by far one of the best car salesmen I have ever worked with. I highly recommend him and will definitely return to buy a car from him in the future. Great job, Ben!!
I recently had the pleasure of purchasing a vehicle from Sears Imported Autos, and I couldn't be happier with my experience. From start to finish, the process was smooth and enjoyable, thanks to the exceptional service provided by Boris Perelman and the entire team. Boris was incredibly knowledgeable, patient, and attentive to my needs. He took the time to understand what I was looking for and guided me through various options without any pressure. His expertise made me feel confident in my decision, and I truly appreciated his professionalism. The dealership itself has a welcoming atmosphere, and everyone I ...
Such a great experience working with Iryna! Within moments of inquiring, Iryna reached out with a personalized video message to show the vehicle and set up time to test drive. She was available throughout the full process, and helped me peace with a car I love!
Our experience was great! Very enjoyable and the people were great, especially Sue! So thankful for her and the Sears Team.
Very friendly and very knowledgeable and very interested in customer service. I am very pleased with the way I was treated. They are all wonderful people at SEARS IMP0RTED AUTOS.
Nicholas was excellent. If you don't have a sales guy and need someone. He is for you. Upfront. Polite. Professional. Non pushy and understanding. Honestly the best experience iv had at a dealership, and that's saying a lot for meeting my needs and wants in a car specifically. Ask for Nick if your looking for prompt excellent sales and service. Highly recommend. Especially if you don't know who to trust or who to turn to. This dealership gets it!
Have been a customer with Sears for over 15 years. Have both bought and serviced vehicles. Endre Bacsa provided exceptionally good service in this purchase transaction from start to finish. The purchase involved acquiring a highly reliable used SUV and then shipping it to an out of state family member in a remote location. He greatly assisted in the timely selection, purchase and shipping with both careful and thoughtful attention. He is a highly valuable credit to the team and the reason we will continue to rely on Sears for top service on our vehicle purchases and servicing. Nice work Endre!
I've now worked with Sue Brink on one vehicle lease and two purchases. I am so glad I was connected with her! She's a pleasure to work with and makes the vehicle buying process very fun and pleasant. Sue is great at understanding my goals and is able to connect me to the right vehicle to meet those goals. Overall, Sue and the team at Sears - from sales to business office to service - are top notch, and I wouldn't go anywhere else!
I had the best experience at Sears Imported. Boris is one of the best sales rep I’ve met, he’s honest, caring and was patient with me and my decision making. I love my Mercedes GLE And this is the best car I’ve had! If you’re looking for a great experience I definitely recommend Boris. Thanks Boris for everything!
Nick McGovern was fantastic! Super quick, easy and painless buying experience from start to finish!
Great environment, introduced to Sue, and had a very smooth car-buying process with the entire team
I really enjoyed working with Sue and getting my car. This is the second vehicle that I got from her and Sears Imported Autos. All in all, good product and good company.
The service was prompt and professional, Marvin took great care of us and we left with a great deal on a truck.
We’ve bought a lot of cars over the years. This was by far the nicest experience we’ve ever had. All your people were 1st class. Thank you Doug and Julia Steck
The whole team at Sears Imported Autos was very knowledgeable and helpful. It was a great experience buying my new SUV.
I bought a car from out of state and John and the team took care of everything for me. I just had to sit back and wait for it to be delivered.
I had an excellent experience buying my car from Sears Imports! Gene was excellent to work with and answered all of my questions. Very smooth process from start to finish!
Great services from Sears! Had a very nice experience working with Marvin.
Boris made the whole process seamless and found the car I requested to a tee! His professionalism was the key to our purchase!
I have been with Sears for 11 years and was never disappointed to have placed my trust in them. Sears offers both the advantage of a large well organized dealership and of a very personalized service. I knew this over the 11 years of maintaining my car, which they did very well without ever pushing me to replace it. A mercedes lasts forever if well maintained. When I finally decided to replace the car I loved so much, I visited their sales department with the apprehension which is all to common when we are going to deal with someone selling cars, and ...
John was amazing. Greatly helped and very informative. Ask for John when you come. He will be the only person you ned.
Your friendly and caring approach and knowledge made the process very easy for me.I'll definitely recommend your services to my family and friends. Best interest rates around!Keep up the great work!
Endre Bacsa
