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Buying a vehicle should be an enjoyable experience. More often than not that happy feeling of getting a new one or a pre owned one soon disappears after we walk into the dealership. I’m from out of town and Sears had a vehicle I was interested in. Brian sent me a narrated video of the vehicle and subsequently I bought it. Normally I do not buy vehicles online but since I’ve known Brian, for quite a while, I have great trust in him. He arranged everything so when I arrived I was in and out very quickly and was on my way with none of the 2 to 3 hour ordeals at other dealerships. The enjoyable experience is there knowing that Brian is there to help advise you from beginning to end, so you’ll never feel you’re by yourself.
Brian was the best! He was extremely patient as we tried to figure out exactly which car we wanted. 10/10. The most exceptional service!
I had a great experience at Sears! Brian was a wonderful salesman, and he helped me find the car that was right for me. Kelly was kind and easy to work with in finance, and each person that I worked with in the service department was so personal and accommodating. I came back to pick up my car the day after it was serviced, and the team remembered my name without me having to introduce myself. I was impressed!
Our Salesman Brian Podgorski was so wonderful. Very informative, knowledgeable and extremely friendly. We loved working with him. He made our experience fun and exciting. He shared our excitement of our new car and was genuinely an all around great guy. This was the smoothest experience I’ve ever had purchasing a vehicle, we will happily come back. Kelly in finance was also very kind, helpful and made the experience as smooth as well. You have excellent employees!
Brian was wonderful helping us out! He was always available if you had a question. Would definitely recommend going to him if you are interested in purchasing a car. Great guy!
When I say I had the best experience ever had at a dealership, believe me! From the online inquiry to walking in the front door, I felt the professionalism across the board. He had a very welcoming personality and I was impressed with the knowledge Brian displayed when asking questions about the few vehicles we were there to see. He listened to our wants and needs and actually delivered on every expectation. Throughout the process he was very attentive and communicative. Even after the purchase, Brian followed up to see if my wife and I had any concerns or issues and to see if we’re still happy with our purchase. I could tell I was more than just a customer and that he actually cares about the business and the people he works with. I would recommend Brian to anyone and will definitely be back to do business again.
Really enjoyed working with Brian on buying my Mercedes, He had great knowledge of the car and food good care of us during the process. I would definitely recommend him to others.
Brain and Aaron made the lease experience terrific. They both provided great and welcoming service. Brian is an extremely reliable and knowledgeable sales representative. Thank you Sears Imported Autos!
Brian was great to work with from start to finish. He is extremely knowledge about the different vehicles. Brian is very easy to talk to and work with! Jennifer in finance was also excellent and easy to work with.
Could not be happier with our experience at Sears Auto. We had stopped by quite a few months before our purchase. I expected to be hounded like other dealerships (ie... phone calls, emails etc...) However, our salesperson Brian was terrific. He contacted us once after the initial visit by phone, and emailed to say thank you for stopping in," if you need me I'm here" When we were ready to buy, he was right there helping us decide what was a best fit for us, answered all our questions and was very patient. Thank you!
Brian is the best there is. Very friendly and helpful. I was in and out with my beautiful new car in under an hour. Great customer service from Sears Imports once again!
Brian did an excellent job retaining our business. He was knowledgeable, professional, personable, and a pleasure to work with on the leasing of our new MB.
I was helped by Brain Podgorski. What a great salesman, couldn't have asked for a better first experience! Brian is hard working, extremely personable, and great at explaining the steps of finding and buying a car. He made me feel that I was in good hands and that he, and Sears Imports, would take care of me. If your looking for a new place to shop for cars go to Sears and ask to see Brian!
Sears Imports did a great job overall. Brian was very professional and courteously answered questions throughout. The purchase day experience with the signage and ribbon on the car was a very sweet touch.
Brian had a big bow on the windshield of Jane's new E 450...Nice touch to a nice buying experience. We ordered a 2019 and switched to a 2020 and Brian kept us updated...the wait was worth it. Brian's customer service was terrific...Gary
Brian and Sears made the buying experience super easy for our buying experience and helped us secure financing without having to sit around and wait. Will definitely spread the word.
Brian was great to work with. Everything was as described. I arrived to the dealership from out of town after a long delay at the airport, Brian got me in and out quickly. Would buy from this dealership again. Thanks Brian! Brian
This was my first car purchase. Brian Podgorski was a great salesman to work with. It was quick and easy and I love my new e350!
I am totally impressed with the level of professionalism from Sears Imports and my sales expert Brian Podgorski. I am from out of town and Brain and the Sears team made the purchasing experience seamless! Thank you!
This is the best dealer to purchase the car. Since the time I stepped in, they were very attentive and provided detailed information about the car. It helped me decide on the purchase easier. No unwanted pressure from sales rep. Overall very pleased with the experience.
Over all great experience. I would recommend dealing with Brian at Sears without hesitation. The only thing I thought strange is that the vehicle (2016 preowned BMW M6) was not delivered with a full tank of gas.
After looking for months for just the right SUV, we decided to check out the Mercedes GLC300. It checked all the right boxes, but now the challenge was finding the color, features and price that met our needs. We were able to find just the right combination at Sears Imported Autos and were able to quickly set up a time with Brian to see the car, test drive, then finalize the purchase. We found Brian and the rest of the staff to be very professional, non-pretentious, upfront and responsive at every step of the process. We would definitely recommend him and the dealership to anyone looking for a car. When we are in the market again, it will be the first place we look. Thanks. We are loving our first Mercedes!
I purchased a Mercedes GLC at Sears Imported Autos three years ago from Brian Podgorski. The buying experience with Brian and the years of customer service from the service department has been so positive. The service department truly treats you like royalty! I recently decided I wanted a slightly larger vehicle, so it was no doubt I would go back to Brian to purchase the Mercedes GLE this past week. He made the trade in process so simple, and he answered all of my questions honestly and knew everything there is to know about the car. I had test drove another car (Jaguar F-Pace) from a different dealership, and the salesman could not answer half of my questions. This is why it was a no-brainer to me to stick with Sears and Brian as my salesman. He genuinely cares about his customers and their car buying experience. Not to mention he had me in and out of the dealership in record time since he knew I had other engagements. You will not be disappointed working with the Sears team- the only downside is it will ruin every other car buying experience if you decide you want anything besides a Mercedes!
Brian has been so fantastic with both of my car purchases. Made me feel welcomed the second I stepped foot and made the process super quick and simple. Thank you so much for all your help!
The entire process was very smooth and painless- from test driving to financing. The easiest and the friendlist process I have experienced. Brian was very professional and super easy to work with! I recomend him to anyone looking for a new car! Thank you Brian very much!
Brian is the best person to work with, he is so caring and an amazing person. He make you feel as if you are the only customer that he is working with. Brian answered all my calls and all of my questions, i have never felt so comfortable with any sales rep as i am with Brian. What more can i say about Brian he is the best!!!! Thank you for making my car buying process so smooth.
Right when I stepped foot in the dealership, I was greeted by kind and friendly people. I worked with Mr. Brian Podgorski on getting a deal done on a used CLA 250. He was very helpful and I would highly recommend you work with this man!
This was my first experience purchasing a vehicle from out of state. I worked with salesman Brian and he was great!! . He was thorough during the sale, inspection, detailing and the final follow ups even after the sale. Never pressured. Gave me all options. Provided photos and videos to reassure me every step of the way. The financial services at Sears were easy to deal with as well. This Mercedes was a gift for the wife and needless to say she was very happy. Dealer and Brian are highly recommended! A+
Brian was by far an amazing sales man! There are a couple scratches on the car and Brian has scheduled them to be repaired at my request. He followed up the next day after purchasing the vehicle to make sure everything was going smoothly. Great services and atmosphere. Thanks Brian!
Although I wasn't buying a Mercedes, Brian was informed and answered questions about the features of the used car that I purchased. The sale was handled efficiently, inspiring confidence.
Brian worked tirelessly to find a limited production vehicle with the specs I wanted for the price I wanted, and provided a fair value for my trade-in to make the deal work for both of us. He helped me to better understand the features and benefits of various packages which in turn helped me to refine my needs and wants. In a nutshell, he found what I wanted.
Brian did a great job with the sale of our car to the dealer and our lease of a new car! He was efficient and understood my needs!
Our experience with buying a car at Sears Imported Autos was second to none. The CPO vehicle that we bought was in great condition, and the facility was just as great. The best part though were the people. Our sales person Brian was great to interact with. He was very knowledgeable regarding the vehicle and was very patient with answering the many questions that we had. He was also great to just chat with when we had a bit of down time. The same applies to our finance person Kelly. She was not your typical dry finance person. We found her very personable and super helpful with any questions that we had. I've already decided to make Sears Imported Autos our first stop when looking to purchase our next vehicle.
We had an excellent experience working with Brian. He quickly responded to our questions and was very accommodating with our busy schedules. We appreciated the above and beyond effort given to us.
Have nothing but great things to say about my experience, the service my dad and I was spectacular. Would recommend this service to anyone I know.
Brian was fantastic, I worked with him several times over the course of a year and even though he knew I wasn’t ready to purchase he put effort into finding the right fit. Buying the vehicle was easy even though there were some complications.
I didn’t have a lot of time last Wednesday to get the new-to-me car and get home in time for the school bus, but Brian went out of his way to accommodate my needs so everything went quickly and smoothly. I was impressed that he had everything organized when I got there and remembered details about my purchase. Jenny in financing was also lovely and super-organized. Everything went perfectly! I love my new vehicle, too.
My wife and I were looking to replace our ML 350 with another Benz SUV. I had a few email exchanges sharing our needs and Brian, our sales consultant, responded quickly to requirements. Sears was able to give us a great selection of competitively priced vehicles to consider before our appointment. During our appointment, Brian was able to provide us an exceptional experience. Brian was an excellent listener and found solutions to fit our needs without wasting our time. I never picked up a pretentious luxury car dealership vibe, which I have encountered at other luxury car dealerships. Nor did we e receive a low brow hard selling salesman vibe, that you find at many other dealerships. I highly recommend Sears Imported and Brian for your next car purchase.
Brian took good care of us in dealing with our recent purchase. I’d recommend him to anyone thinking about buying a vehicle from Sears Imports.
Brian and David made it easy. They walked me through the options and available discounts. No haggling. I would recommend them to anyone looking for a Sprinter van.
If you want to buy the car of your dreams, I recommend going to Brian. He was so knowledgeable and genuine when working with me. 10/10 would do business again.
Had the pleasure of working with Brian, who was pleasant and helpful through the entire process. from start to finish he was positive, friendly and knowledgeable.
Brian stayed with us from start to finish and carried on through some financing challenges. Maintained a positive and professional approach in spite of those challenges and got us a great car
Been searching for a new car for months and I had the pleasure of working with Brian. Fast response to my questions within 30 minutes. That's something that is UNCOMMON these days. Thanks again, forgot to mention in previous post.
This was our second CPO Mercedes purchase from Sears. Brian did a great job of finding the perfect vehicle for us with all the options we wanted. He was very knowledgeable and helped us to understand the current options and changes since our previous purchase. He was easy to work with and very professional.
Very smooth process, excellent communications. Car was very well preped and seemed brand new. Nice extra touches: ribbon presentation, new winter mats, full gas tank.
Inquired about a Sprinter van for our business use and Brian showed me a very informative walk-around. Process was a breeze, will definitely purchase another!
From the moment I reached out to Ruth and Brian; I received nothing but the best service I have ever experienced. They made the whole process extremely easy and enjoyable. Almost all of the transaction was done via email; which made it even better. When I went in to get my new GLA, I was met by Ruth and Brian and felt like I really mattered. Also, Kelly in Finance - was super nice and very easy to work with. The whole experience was 100% top-notch and I would recommend the whole team at Sear's to anyone interested in a vehicle. And, I totally love my new GLA. Thank you again Brian and Ruth and Kelly!
The buying experience was Fantastic. The Sales Professional was professional, patience, upfront, accommodating, and knowledgeable. The Business Manager answer all of my question. Thank you Both...
Brian worked tirelessly to find my perfect GLE! He made sure the vehicle was spotless and freshly detailed before I even asked. Brian's process was a breeze, he laid out all the paperwork, reviewed specs and numbers with me so that a non-sales person could understand. Answered all my questions, and above all else, responded within minutes! That is excellent customer service that will make me a repeat client for life. Thank you for all you do!
Found a 2016 Porsche Macan S on dealer web site. Set up an appointment to look at it. Brian was prepared for our visit and professional in all of the negotiations. I asked Sears to run through a maintenance check. The front brake pads were getting thin so they replaced them. Finally, at closing there was an offer of a protection package but no hard sell when we turned it down. The whole process was straight forward and simple.
We enjoyed working with Brian. He was very knowledgable about the vehicle, took time answering all our questions and made the buying experience relatively easy. He was very accomodating to our schedule and let us take the time we needed to decide without feeling pressured. Overall it was a very stress free and professional buying experience.
Brian was very responsive as we reached out to him about a newly acquired used vehicle the dealership had posted on the internet. He was willing to accommodate our short notice request to look at the vehicle and helped us to move quickly on our buying decision. We visited the dealership thinking we would take a look at the vehicle and get some information. His knowledge about the vehicle and assistance with getting an appraisal on our trade helped us to feel comfortable making our purchase decision. Thank you for your great service Brian!
Brian was very helpful, knowledgeable, and patient during the whole process. We love the new vehicle. Dealership facilities and employees, made the whole experience great.
Was terrific working with Brian. He understood and listened to my needs and we found the perfect vehicle. I would highly recommend. Pricing was very reasonable compared to other Mercedes dealers. Financing was fast as well. Excellent experience overall. Highly recommend
I had a wonderful experience that was driven by the customer support and experience Brian created. He was extremely helpful and was very attentive to all of my questions and concerns.
Although we didn’t make a deal on the car I was looking at, Brian was knowledgeable, and not the pushy type, but very helpful. I believe he was honest about what he could offer me for my trade, and had a fair price on the car I was looking at. I take a lot of the blame for being to attached to my corvette. I would most defiantly give them another try ,if I saw another car I liked.
Brian Podgorski was great! I came in to ask about a certain car. Unfortunately it was already sold. Went for another one. I test drove it. My schedule that day was tight. My trade-In appraisal took about 10-15 minutes while we discussed purchase price and financing. Was offered to fill out the credit app online there that only took 5 minutes. Then I left for a few hours to take care of usual work things, came back late afternoon. Car was ready and prepped. I signed some docs. Then a 30 minute intro to the car. Great Day!
I have been a Mercedes only for 20 years and have to say Sears imports hired the right guy this time by the name of Brian👍. My god he made my entire car purchasing experience painless, fast, efficient , and pleasurable. He went to bat for me on securing the best price of my 2018 GLE 350 4 magit in black, had all the paperwork in place, vehicle stage and all fellow workers on deck to complete the transaction. If you are needing a salesperson that truly cares about your happpiness and buying process Brian Podgorski hands down was 10 stars all the way. What a wonderful experience this was and he made it so delightful. I will be recommending both Sears and him to all my acquaintances who are looking for a new Mercedes.👏🏻👏🏻👏🏻👏🏻
If all you’re looking for is lowest price, Sears will be competitive, but probably not the cheapest. If however you’re looking for a dearlership that values and supports its clients, then I highly recommend Sears, and Brian Podgorski in particular!
Nice and easy. My salesman had excellent communication and was quick to respond. Nice people to work with. Great experience. We will be coming back.
I tend to buy cars that are not readily available in every market, so I end up going long distance when necessary to find a car that I want. I found this 560SEL at Sears and could not be happier with the purchase process. At 800 miles away they provided me with any photograph I needed [I looked through 124 pix] and Brian answered every question I asked. If he didn't know the answer, he got the answer. I flew to the dealership and everyone there was friendly and answered my remaining questions. The transaction was fast and I was on my way back to Kentucky - an 800 mile test drive. It was flawless. The car was as advertised and was as smooth as a new SEL throughout the trip. Put simply, we conducted this over three days and I could not be happier with the transaction.
Most of us have dealt with the typical salespeople at a dealership before. Brian and the Sears Imported Autos staff were completely different. Genuine, knowledgeable, and no pressure, it was quite a refreshing experience. Looking forward to working with them in the future.
Brian Podgorski and his team were awesome to work with. Brian made the entire buying process as seamless as possible. He is a great communicator and very knowledgeable of the product he is selling. Needless to say, I am now a proud owner of my first Mercedes! Reach out to Brian and tell him "Mike sent you" :-)
Brian Podgorski and the entire staff was great to work with. No pressure sales. Worked well with my Credit Union. Nice job preparing the car for me when I picked it up.
I began my journey to purchase a new car on Tuesday. Sears imports has been my family's dealership for as long as I can remember. my grandfather bought all his Mercedes there and my dad the same. I grew up loving Mercedes, I saw the 2016 C300 online and saw the price and knew I just had to have it. Brian was my dads salesperson so naturally I asked him for Brians number and got the ball rolling I told him what car I was interested in and he happily assisted me in purchasing the car. It took Brian and I one day to get everything done and keys in my hand. I came in on Thursday and Brian happily and enthusiastically told me about what I would love about the car. Brian is a professional, honest and efficient salesperson. He is great at his job and cares about his customer first and foremost. I will never buy another car without Brian and his expertise. I appreciate Brian and his commitment to providing the best service in the Auto industry there is. Thank you again Brian for all you've done.
I saw a Honda Accord for sale online at Sears Imports so I inquired. Brian Podgorski contacted me the same day and was very helpful in all aspects of the buying process. He was nice enough to work around my schedule and bring the car to me for the test drive. Great experience overall and I would definitely recommend him to others. Thanks again Brian!
Stopped in to look at another manufacturers car. Luckily I worked with Brian Podgorski. He gladly showed me that car and others. His knowledge and experience radiate!!! I didn't think I was going to buy a Mercedes but after driving a few different models I was convinced. The Best Or Nothing!
Brian was my sales person. When I arrived he had done his research and presented the exact car I was looking for. Throughout my experience Brian and everyone else at the dealership had but one thing on their minds ... how can we help you, how can we make your experience even better. I would highly recommend Brian to anyone looking to buy a Mercedes. A special thanks to Matt for showing me the ins and outs.
For the first time in my adult life, I wanted a vehicle that I felt good in---rather than the latest stripped-down model that got me from point a to point b. I've had my eye on the GLK 350 for years now--always saddened a bit that they were no long made (and not totally loving the model that replaced them). Knowing that this would likely be my last chance to scoop one up with some original factory warranty, I reached out to Sears. The vehicle I had my eye on was gone already--but another comparable one was sent my way by Brian Podgorski. He offered to make a trip in on his day off to meet with me, and walked me through all of my questions (of which there were many). If he didn't know the answer, he found it for me quickly. He was even able to help me navigate through turning in my leased car (which still had a number of months left on the lease). The rest of the staff was helpful and kind, and though I felt a bit ill signing my life away to a car payment (just kidding....kind of), I know I'm in a wonderful vehicle. I look forward to working with the staff at Sears in the future, and would highly recommend Brian!
Sears auto has very competitive pricing and the vehicle quality has been great(this is our second vehicle from them). They also have a very streamlined and professional purchase process.
We were treated well by Brian Podgorski in the way of being available in our schedule and his knowledge of the auto industry. We were treated like royalty the day we picked up the vehicle. Red carpet treatment!
This is a nice dealership with friendly staff. Car buying was a little slow but that could be because they detailed the car that day. The detail work was just ok but nice they got it done. Brian answered my questions and was very professional.
Last weekend I drove my 20 year old Toyota onto the Sears Imported Autos lot - let's just say it was time for a new car. Having done research online in advance, I knew that I wanted to test drive one of the certified used GLK350's. The receptionist connected me with Brian Podgorski. Mr. Podgorski was approachable, friendly, and knowledgeable. I haven't had the best experiences with car salespeople in the past, so Brian was fighting a bit of an uphill battle at first - but his honesty won me over. After test driving two different vehicles, we settled on a fair price and I made my purchase. Best vehicle I've driven in my life. Already looking forward to my next purchase at Sears.
SEARS IMPORT LIKE FAMILY TO ME WE I NEED TO BUY CAR FROM THE SALES PERSON TO THE CREDIT DEPARTMENT . MY SALES PERSON MR .BRIAN PODGORSKI ,THANK YOU FOR GOOD JOB AND FAST SERVICE
This is may first Mercedes vehicle purchase which was prompted by the wonderful recommendations the dealership received from my brother and sister who each own Mercedes.
Brian was so wonderful to work with! As soon as I made an inquiry online, he responded to set up a test drive. He was very knowledgeable, and the test drive was so fun! Every part of the buying process went smoothly and Brian was very attentive and communicative. We will definitely visit him again for our next purchase.
I have never had such a pleasant car buying experience. Ever. I have been very pleased with all my interactions with this dealership from Brian's first response to my initial web inquiry, his follow up call to check on me and recently his very prompt response to my e-mail regarding the car I eventually purchased. The delivery experience amazing. It felt more like a new car delivery even though I was buying a used car. Jennifer did a great job handling the paperwork and explaining the warranties and extras without applying the kind of high pressure tactics I've experienced else where. She deserves more kudos for getting me the promotional financing rate which beat the rate I had from my lender. Max did a great job helping me learn about my car and I appreciate that he and Brian invited me back again for a refresher. That's nice because it was all so overwhelming.
We had an excellent experience at Sears imported Autos when purchasing our new Mercedes GLE350. Brian Podgorski our sales representative went out of his was to help find a vehicle that met our needs. Once we made our decision to purchase the car everyone was very attentive and made sure the vehicle was ready for delivery. We are very happy with the service we received from Brian and the support staff.
Everyone is great to work with and really makes doing business with them straightforward and simple. They provide a way to handle the process in whatever way is needed (on-line, in person, over the phone). Top notch service.
Brian P was absolutely willing to work to get this car deal done painlessly, efficiently, and perfectly. If Brian responds to your email, you are lucky!
Sears imported autos has a great selection of cars and Brian is super nice and helpful with the whole car buying process. Highly recommend him to anyone that needs help finding the right car!
The process was so easy. From finding the cars I’m interested in online, to scheduling a test drive, to driving the car off of the lot. Everything was 5 star service from Sears and my sales representative Brian and everyone I encountered along the way. I will definitely be a repeat customer in the future.
Brian was great to work with. He was prompt and courteous, always making sure I was taken care of. The process was low stress and relatively easy. I would highly recommend him to anyone seeking a new car.
I can’t say enough great things about Brian, Jen and the staff at Sears Auto. They made our car buying experience truly enjoyable. We NEVER felt pressured or hurried to make a decision. I not only recommend Brian and Sears Auto.......I will go out of my way to send friends and colleagues there. Thanks again Brian and Jen for making our experience enjoyable and Brian for your service to our country. Darin and Ivy
BRIAN WORKED WITH ME TO MAKE MY PURCHASE EASY & PAINLESS , AND HE GAVE ALOT OF HIS TIME EXPLAINING ALL THE CONTROLS , AND FEATURES , HE;S THE BEST
Purchasing a vehicle can be a painful experience, but Brian and his team have mastered the art of making it enjoyable and memorable. Brian knows his Mercedes "stuff" from A to Z and he answered all of our questions and chose the perfect vehicle for us. Jennifer explained our warranty options and ran us through the paperwork in a matter of minutes and turned us over to Angela. Angela knows everything there is to know about operating a Mercedes ... and I mean everything! She even connected our phone up for us , so we can enjoy hands-free communications. You need more stars to do justice to the folks at Sears Imported Autos.
Brian and literally ALL the staff at Sears Imported Autos were professional, focused and friendly. The experience of buying Mercedes Products has always been a bit intimidating at times, but this time it was special.! My sincere thanks to Brian and all of those whom I had the pleasure of meeting. It was a "Great Experience" and I would recommend Brian and Sears to anyone and at any time.
This is the second car that I've purchased from Sears and the second time working with Brian Podgorski. Brian goes the extra mile to ensure customer satisfaction and I couldn't ask for anything more. Thanks Brian!
Brian is great. He called I told him what i wanted over the phone and everything was ready to go when I arrived. The car and the credit approval. All I had to do was drive and sign. The full experience was under an hour. If you want great service, great deals, and a nice car please go see Brian.
Thank you Brian. I felt treated very special. Sears, the best customer service in Mn??I had been looking for a certain used model Mercedes for a couple yrs. I was looking at Sears website and was elated when the vehicle popped up. I was contacted immediately by Brian. Within 3 hrs. of going to see the vehicle, I was the proud owner. I had done business with Sears in the 80’s and in the 2000’s. The customer service, from sales, finance, service, parts and office staff, Sears has never wavered. I’ve dealt with many dealers over the past 35 yrs. None compare to Sears. Mr. Sears, you left a legacy of kindness, integrity and honesty. ??
This is our second MB purchase in as many months with a total of three now ranging from an SLK250, to an E350, to our latest, a GLS450. All high quality automobiles, from a reputable dealer, and awesome staff. Salesman Brian Podgorski is to be commended for his high level of service to ensure customer satisfaction. Great job Sears Imported Autos!
I was purchasing from out of state so there was much correspondence via email, voicemail, and text messages. Brian was always quick to respond and eager to answer any questions or concerns that I had. He helped me get the exact vehicle that I wanted, and I could not be any happier with my new GLC!
I just bought my 4th M-B from Sears and continue to be extremely pleased with everyone there. Manager Kent Martinka and salesperson Brian Podgorski both exceeded my expectations - which is saying something since my past excellent experiences with Sears has set my expectations high. Kelly made it a very smooth transaction handling all the paperwork for my trade in and my purchase.
Bryan messaged me back on Facebook marketplace almost immediately. He was very polite and knowledgeable on the truck. We were able to negotiate a fair price for the vehicle without any issues. Great guy to work with and I highly recommend him in the future. The waiting room was stocked with drinks, snacks, and reading material. Anytime Bryan had to step away to grab the keys for the vehicle or speak with management during negotiations another employee asked us if we were being helped.
I had a great experience with Brian from Sears Imports. Being out of state Brian made sure that I felt comfortable and was genuinely honest throughout the process. He even went as far as picking me up from the Bus station and taking me to the dealership. Brian made me feel comfortable and answered any questions I had. I highly recommend doing business with him and I plan on going through him for any purchases in the future!
Brian did an excellent job throughout the buying process. He was friendly, knowledgeable, and made the entire experience seamless. I was in and out in under an hour. I would highly recommend Sears Imports.
Having purchased a MB here previously, we knew the quality of the product, the caliber of the dealership, and its employees. Brian Podgorski assisted us in finding the right E350 sedan to meet our needs. Thanks to everyone at Sears Imports!
Brian was great to deal with. I didnt want just the standard car and and Brian patiently listed to what I wanted and took the time and energy to not only walk me through the different options but was able to get me the exact car I was looking for.
Brian was very easy to talk to and answered all my questions. Very friendly and personable. He is very knowledgeable and patiently answered my questions comparing each vehicle so I could make an educated decision.
Brian was laid back and knowledgeable. The experience was painless. The selection of low mileage late model Mercedes was surprising. Overall I would do it again.
Honest, caring approach. I sell yachts for a living. This was fun. I would hire Brian in a moment. He made it easy and enjoyable.
Brian Podgorski is no nonsense and to the point kind of sales person. And, that is exactly the type of person we needed. We didn't want any of the typical sales-type of jargon that wastes so much time in this type of transaction. He moved us along without any shenanigans and answered all our questions to the point and resolutely. This guy knows cars and will be recommended highly. I also had an exceptional experience w/Bill Blume as I stopped in the next day for a few questions, battery low on the keys and a windshield issue I hadn't noticed until I was driving it home. He answered by questions and was very professional. Very impressed.
I've always driven Mercedes but never went to a dealer because I had a few bad thoughts about buying from a dealership. I stopped by to ask a couple questions after going far north to look at a Mercedes SUV that I found on craigslist. I was frustrated and decided to get off the highway, knowing I couldn't afford a SUV off the lot. Boy was I wrong. I meet Brian, he instantly made me feel comfortable. Brian explained everything to me, letting me know that my thoughts for years was wrong about dealerships. Brian spent about 2 hours with me. By the time I left there this man had me laughing and feeling like I could someday have a new one off the lot. Brian worked so hard with me and kelp it so real with me that today I feel like I have a new friend. I loved his uplifting sprit and how he worked so hard for me. Thanks Mercedes and Brian for the best service ever. Dorsey H. JR I almost forgot to tell you that I ended up driving away that same day in my new SUV and thanks to Brian I still had a couple thousand dollars in my pocket. Bottom line-forget what you thought about dealerships. If you're looking for a nice ride and not get ripped off, go see Brian Podgorski at Sears Imported Autos. I'm so glad I did. Everyone I had contact with made me feel welcome even though I was eating up all their snacks. Lol
Brian over at Sears Imported Autos was my go to guy for the purchase of my first Mercedes-Benz. He was great and put up with all my questions and requests. The car buying experience itself went well also with minimal wait and I felt a very straightforward process. I definitely recommend purchasing here.
This was our first purchase from Sears Imported Autos, but we will certainly be back! The buying experience was exceptional, especially the relaxed, helpful, accommodating attitude of our salesman Brian.
We visited this dealership with the intention of purchasing a vehicle we found online. However, when we arrived, the vehicle had already been purchased, much to our dismay. We did not leave empty-handed, though! We received personal time and attention from Brian, who assisted us in finding another alternative to meet our needs that has actually surpassed our expectations! All our future vehicle purchases will be from here.
Car buying is not my most favorite thing to do, I normally go look on Sundays so I don't have to deal with sales people. But on this Saturday my family and I had a little time to spare so we went looking knowing that we would have to deal with sales people. I drove around the lot looking for a couple vehicles I had seen online. I didn't see one in particular so I called the dealership. I was lucky to get Brian Podgorski on the line. He was very knowledgeable about the product and not only that but he was very knowledgeable about the vehicles he had on the lot!! His knowledge and his no pressure sales style worked well for us. I would encourage you to stop in and see Brian if you are heading in to Sears Imports. Thanks Brian, great job.
I am a Chicago-area resident so dealt with the dealership through Brian Podgorski primarily via email. Brian was responsive and anxious to be helpful. He picked me up at the airport for transport to the dealership - a much appreciated gesture. The actual transaction was easy and quick. My car was waiting and Angela Walberg was very knowledgeable about the various important aspects of the car's operation. Of course, I'll need to find time to scan the 367 page operator's manual, but she got me up to speed so that I could be on my way. Overall a very good experience and I would happily recommend Sears, Brian and Angela to prospective buyers.
WOW- I cannot say enough good things about my experience with Sears. I chose to drive 230 miles from Fargo because the dealership there is so difficult to work with and I had heard great things about Sears. I’m so glad I did! I emailed the sales manager Aaron Thursday night and thanks to the quick response time from him and Brian in sales, I was able to pick up my vehicle Saturday morning. Brian was awesome to work with. He understands the importance of customer service and goes above and beyond to make sure you feel super special. Jen in finance made sure the paperwork went quick and smoothly and Angela was super helpful and patient showing me all the bells and whistles on my vehicle. From personally picking me up at the car rental place to the big red bow on my vehicle this place is top notch! I will be recommending Sears Auto and Brian specifically to all my Fargo friends who want a pleasant car experience for once!
I hadn't ever bought a car through a dealership before and when I found a car I wanted I called and filled out the financing forms online. Brian helped with any questions and concerns I had and within an hour I was ready to go. The next day I went to sears and went through everything with Brian and he was friendly and helpful throughout the entire process. Within 45 mins I was driving away in a new car. It was an effortless process and the service was great I will definitely be a return customer.
Having never purchased a Mercedes- Benz before I had plenty of questions and Brian was more than happy to answer my questions an make sure I was completely comfortable with my purchase. Thanks Brian and Kelly for the first class treatment!!
Brain from the start was very professional and has a great personality..He has very good product knowledge and answered all my questions while on a test drive..I would recommend Brian for your next new or used vehicle purchase...
Brian was helpful in regards to setting up times to view cars as well as being in contact about the status with vehicles. Brian was also accommodating to request and not pushy as a salesman to get a quick sell. He was personable and friendly but also professional in his duties.
Sears had exactly the car I wanted for a good price, and my Sales Associate Brian allowed me to have an easy, expedited, experience that got me in-and-out in no time. Brian was knowledgeable and friendly. I would recommend your dealership and Brian Podgorski without hesitation!
Brian Podgorski is a great sales representative. The location is clean neat and professional. Highly recommend. The cars are in good shape and well maintained.
I had the pleasure of working with Brian what a great guy !!! Excellent customer service, professional,kind ,honest and very organized . I have never had such a great experience while purchasing a car. This is now my home and i will be referring all my friends and family to Brian. Thanks for your exceptional service Brian !! Millie H.
Brian has been great to deal with as I look for a new vehicle. Very knowledgeable, willing to work late to answer customer questions and keeps the level of bs (that is so common in the car sales industry) down to a minimum! These attributes make for a pleasant experience. Thanks, Brian!
I had a 2002 CLK55 AMG a while ago and was treated with great respect by the service department even though I didn't buy it there and it was an older car. Currently Brian Podgorski is working to locate a car for us. He is the definition of a person who is knowledgeable, loves his work and a professional in every way.
Brian was great and easy to work with. Always answered our questions as we waited for our new car to arrive. Very happy with our new car
Went out of their way to accommodate us. Even picked us up at the airport when we flew in from Arizona to pick up the vehicle we had purchased. Highly recommend.
My salesperson Brian was professional/friendly, a good listener, timely responded, and what he did not know he timely found answers to my questions/concerns. He had a nice personal touch. Upon having an issue come up after getting the vehicle home (150 miles away) Kent (Sales Manager) was willing to offer an agreeable resolution in a timely manner without us needing to drive the vehicle back to the dealership. This experience told me this is a classy place that does things right!
I actually enjoyed my experience here. I first was looking at new but then ended up having to review used options. The salesmen, Brian Podgorski, was extremely patient and helpful. He earned my trust when I asked for recommendations and he offered a car well below my stated budget. I ended up buying elsewhere but will go back here when I'm looking again.
This is the second time we got a Mercedes Benz from Sears Imports. The dealership had the perfect car for us every time. Brian Pordgoski has a great knowledge of the vehicles and made great recommendations. He and his team presented a perfect vehicle in terms of great features and value. My wife wasn't with me but she falls in love with our new car! Thanks Brian and Sears Imports! We'll definitely come back for our third Mercedes.
Very pleased with my decision to work with Brian for my new vehicle. Extremely happy with the level of service, attention to detail, respect for my needs and budget, and quick application and approval process.
Sears went out of their way to get me the vehicle I wanted and delivered it in the time I wanted. Brian was highly committed to helping me accomplish my goal and finding and delivering the car.
After going to Feldmann, this was a 180 degree difference! Brian showed me all the options available, explained in detail the trims, etc. It was his ability to find exactly what I wanted that made it easy to purchase a car. I had been looking for a vehicle for SIX months! Brian found me a car in two days! My only complaint is we made an appointment to do the paperwork but it was not made clear the car would not be available. I had to return a second time that day but Brian worked hard to get this done!!
Met with Brian on a Smart Fortwo. He was very knowledgeable on all things Smart, I did not feel pressured at all through the process. When it came to purchase day, the place was packed and I did have to wait a bit, but their lounge was a perfect place to wait. Overall a great expierence.
Brian did an excellent job of detailing the assets of the '14 X-1 without overselling it or trying to pressure us. As it turned out, all it took were two weeks of assaying various vehicle options for us to revisit the X-1 that Brian had test driven with us very early on in our car search. He gave reasoned "pros" without running down the competition and we decided that he was also repping the best vehicle for us. It was a pleasure dealing with him.
We worked with Brian in sales who was very helpful. And we were very impressed with their quick and easy buying process! The dealerships attention to detail was like no other! Thanks again!!
Thankful to have had Brian as my salesman. Very timely with follow through and know if/when I need help in the future he'll be there to guide my way. - Nicolette
Today I purchased a 2014 Mercedes CLA250 from Brian Podgorski at Sears Imported Autos. Brian was so helpful and easy to work with. The entire experience from the time I walked in until the time I left was excellent. Brian was very professional, answered my questions, was patient with me as I was making my decision, etc. I highly recommend Brian. Thank you!
I was a first timer for buying a car and Brian was more than helpful. He really listened to what I wanted and felt comfortable driving. It took a couple days and a few test drives for me to make a decision. He was never pushy and fun to work with. I love my Mercedes and it was a great experience!
It was enjoyable throughout. Every specific detail I wanted was met. Brian was gentle with me and approachable. Kept me udated frequently as the purchase was going on
He was terrific. We will be back to purchase our next vehicle from Brian. Thanks for everything. This is our sixth Mercedes and we loved the experience.
We worked with Brian, he was the best sales person to work with. He was patient and understanding of our needs, has taken the time to find us what we want. I would recommend him to anyone.
Very good experience. Sales person easy to deal with and very helpful throughout entire process. Would recommend Sear's to anyone looking for a new or used vehicle.
It was a great experience buying the car from Sears Imports. Our salesman, Brain Podgorski was fantastic. The car we bought was found in New York. In no time at all we were driving it. The people at Sears went out of their way to find us the car we wanted.
Not only was my sales professional excellent to work with during the purchasing of my new car, he went above and beyond after the purchase to ensure the highest level of customer satisfaction. Even though I met Brian only once, he makes you feel like you have been friends for years. I will definitely recommend his services!
I couldn't be happier with my salesman Brian Podgorski and the overall experience with Sears! Brian is so nice and helpful! I felt like I knew him for years! He was very informative and he truly cares about what he does and it shows!!! Sears is a class act! Everyone I have met there and dealt with so far have been great! I was truly pleased when the GM came and personally congratulated me on my purchase and thanked me for my business. I am more than happy with my car, and will definitely be returning to Sears in the future. Thank you Sears for being a great dealership!!!
Found the car we were looking for. Brian was awesome in meeting our needs in getting the deal right. Great experience would definitely shop here again. Kelly was also awesome to work with in finance.
I was very pleased dealing with Brian Podgorski my salesman. From the very first phone conversation right to the final handshake. He was very personable, knowledgeable, and eager to answer any questions I needed answered. Very glad to have met, and had him as my sales professional. Will definitely check with them for any future needs
Brian Podgorski was patient and informative with my purchase. Staff was friendly, polite and courteous. If you're in the market for a MB that is CPO, I'd recommend that you visit Sears Imports for a purchase.
I've purchased a lot of cars in my life and many other high ticket items like boats and homes. Brian Podgorski provided by FAR the best buying experience I've ever had. Follow up, attention to detail, and enthusiasm 2nd to none! This guy is a truly gifted sales person. I'll be back in 36 months to buy my next C class from Brian!
Brian podgorski assisted me in buying a new SUV after an accident. Service was fun and engaging, while quick and prompt. Kelly at financing made signing the papers a breeze. Vehicle was prepped and parked out front by the time I was done. Highly recommended Brian!
John was a wonderful good experience sales I was really enjoyed working with him what a great person I met and paying from him a vehicle
John was fantastic! Informative, not too pushy, helpful, and patient. In particular, he was really wonderful with my teenage son, who was most enthusiastic and eager to be a MB owner. It was a pleasant buying experience overall because John was great to work with.
Amazing experience! John has a great personality and made the car buying process beyond enjoyable! I recommend sears to anyone looking to purchase a vehicle!
John was great to work with, he helped me through a tough decision. Worked with me very patiently and considerately. He was very professional and fun, best car buying experience I’ve ever had!
We had a great experience with John! This was our second purchase from the dealership and we were a bit undecided on exactly what we wanted. Regardless of the back and forth John always was attentive, honest and prompt with responses. Regardless of how busy he was he always made you feel like you were his only customer. The only disappointment I had was they didn’t move on cost on the vehicle at all, even given we were returning customers. Sometimes a “feel good” budge just makes the customer happy confirming they got a good deal with the right dealer. Even though that final call was on the management, I know John vouched as much as he could for us. I highly recommend working with John and we will seek him out when we are in the market again. Thanks John!!!